Return Policy
We strive to ensure customer satisfaction. If you need to return an item, please review our policy:
- Eligibility for Returns:
- Items must be returned within 7 days of delivery.
- Products must be unused, in original packaging, and in resalable condition with all accessories and manuals included.
- Items that have been damaged due to customer mishandling will not be accepted.
- The following items are non-returnable: personal care products, perishable goods, customized items, and clearance sale items.
- Return Process:
- Contact our Support Center via email or phone to initiate a return request.
- Provide your order number, proof of purchase, and reason for return.
- If your return is approved, you will receive return shipping instructions or details for a pickup (where applicable).
- Customers are responsible for return shipping costs unless the item received was defective or incorrect.
- Refunds & Exchanges:
- Refunds will be processed within 10 business days after receiving the returned item.
- Refunds will be issued via the original payment method.
- Exchanges are subject to product availability. If the desired item is unavailable, a refund or store credit will be provided.
- Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
For more details, please refer to our full return policy or contact Customer Service.